Terms of service
Terms of Service
Last updated: August 7, 2025
Welcome to LiVan Life Co! The terms “we”, “us”, and “our” refer to LiVan Life Co. We operate this website and online store, powered by Shopify, to provide you — our customer — with a curated shopping experience (the “Services”).
These Terms of Service (“Terms”) govern your use of the Services. By using our website or purchasing products from our store, you agree to these Terms and to our Privacy Policy and Refund Policy. If you do not agree, you must not use the Services.
1. Access and Account
By using the Services, you confirm that you are at least the age of majority in your state or territory and that you consent to your dependents using the Services, where applicable.
You agree to provide accurate, complete, and current account and payment information. You are solely responsible for maintaining the confidentiality of your account and for all activity under it. Accounts may not be sold or transferred.
2. Our Products
We aim to accurately represent all products in our store. However, product appearance may differ slightly due to screen settings or device variations.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities per person or location.
3. Orders
Placing an order is an offer to buy. We reserve the right to accept or reject any order. Once your payment is successfully processed and we confirm the order, a binding contract is formed.
Please review your order carefully before submitting — changes or cancellations may not be possible after checkout. For issues with orders, contact us at hello@livanlifeco.com.
All purchases are subject to our Refund Policy.
You confirm that your purchases are for personal use, not for resale or export.
4. Prices and Billing
All prices are listed in Australian Dollars (AUD) unless otherwise stated and are subject to change without notice.
Prices shown exclude shipping fees, customs duties, and taxes, which will be calculated at checkout where applicable.
You agree to:
- Provide accurate billing and payment information
- Authorize charges to your payment method
- Be responsible for all costs including shipping, handling, and applicable taxes
5. Shipping and Delivery
We aim to process orders within 1–3 business days. Delivery times are estimated and not guaranteed.
Shipping delays may occur due to third-party carrier issues, customs, or events beyond our control. Once your order is handed to the carrier, risk of loss passes to you.
We will provide tracking where available. For more details, visit our Shipping Policy (if applicable).
6. Intellectual Property
All content on our website — including logos, product names, images, designs, text, and layout — is owned by LiVan Life Co or our partners and is protected by intellectual property laws.
You may not use, copy, reproduce, modify, or redistribute any content without written permission.
Our name, logo, and slogans are registered or unregistered trademarks of LiVan Life Co. Shopify’s trademarks belong to Shopify Inc. All other marks belong to their respective owners.
7. Optional Tools
We may provide access to third-party tools. These tools are provided “as is” and without warranties. You use them at your own risk.
New tools or features introduced in the future will also be subject to these Terms.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of these sites.
We recommend reviewing their terms and privacy policies before engaging with them.
9. Relationship with Shopify
Note: This section is required and should not be modified.
LiVan Life Co is powered by Shopify. All purchases made through our store are between you and LiVan Life Co. Shopify is not responsible for any products, transactions, damages, or issues relating to your order.
You release Shopify from any claims or liabilities connected to your transaction with us.
10. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
By using the Services, you consent to your information being processed by us, Shopify, and other providers as needed to complete transactions and improve service.
11. Feedback
If you send us reviews, suggestions, or other input (“Feedback”), you grant us the right to use it for any purpose, including marketing and improving our Services.
You confirm that:
- You own or have rights to the content
- The Feedback is not false, defamatory, or illegal
- You are not impersonating anyone else
- We may remove content at our discretion.
12. Errors and Inaccuracies
We reserve the right to correct any errors or inaccuracies, including pricing, availability, or product descriptions — even after an order has been submitted.
13. Prohibited Uses
You may not use our Services for unlawful or harmful purposes. This includes but is not limited to:
Violating laws or regulations
Infringing intellectual property
Uploading malware or spam
Harassing or abusing others
Gaining unauthorized access to accounts or data
We reserve the right to suspend or terminate access if you breach these Terms.
14. Termination
We may terminate or restrict your use of the Services at any time without notice. You remain liable for any outstanding amounts up to the date of termination.
Sections such as Intellectual Property, Privacy, Feedback, and Limitation of Liability survive termination.
15. Disclaimer of Warranties
Except as expressly stated by us, the Services and all products are provided “as is” and “as available”.
We do not guarantee uninterrupted, secure, or error-free service. Some jurisdictions do not allow disclaimers of certain warranties, so this may not apply to you.
16. Limitation of Liability
To the extent permitted by law, LiVan Life Co and our partners are not liable for any indirect, incidental, or consequential damages — including lost profits, revenue, or data — arising from your use of our Services or products.
17. Indemnification
You agree to indemnify and hold harmless LiVan Life Co and our partners against claims, damages, or expenses arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Your use of the Services
- We may manage the defence of any such claim at our discretion.
18. Severability
If any part of these Terms is found unenforceable, the remainder will still apply.
19. Waiver and Entire Agreement
Failure to enforce any part of these Terms is not a waiver of our rights.
These Terms, along with our Privacy and Refund Policies, represent the entire agreement between you and us.
20. Assignment
You may not transfer your rights under these Terms to anyone else without our consent. We may assign our rights at any time.
21. Governing Law
These Terms are governed by the laws of Queensland, Australia. You consent to the jurisdiction of courts located in Queensland.
22. Headings
Headings are included for clarity only and do not affect the interpretation of these Terms.
23. Changes to Terms
We may update these Terms from time to time. You can review the latest version on this page. Changes take effect upon posting unless otherwise stated.
We’ll notify you of any material updates where required by law.
24. Contact Information
If you have any questions about these Terms, please contact us:
LiVan Life Co
hello@livanlifeco.com
ABN: 80 141 039 204